AgentReach helps you build AI agents that talks to humans (its users) through different channels (email, SMS, Slack, etc) via a single API. The agent workflow is as follows:

  • Create an agent on AgentReach and enable various communication channels via our dashboard.
  • Create a webhook which we call when a human messages your agent on one of the enabled channels. Your webhook will get the message sent from the human, and also a unique session ID.
  • You can then initiate the AI agent workflow in your webhook. During this workflow, you can use our APIs to send and receive messages to humans via the channels they used for that session.
  • You can create, test and view sessions for your agent on our dashboard.