When you are done with the agent workflow, you can end the session by calling the following API:

curl -X POST https://api.agentreach.ai/v1/session/agent/complete-session \
  -H "Authorization: Bearer <Agent API Key>" \
  -H "Content-Type: application/json" \
  -d '{"sessionId": "<sessionId>"}'

This will end the session, and you messages from the human in the current thread will be ignored.

For platforms that support multi threaded chat UI (like slack or email), closing a session is not necessary, but you may choose to do so if it makes sense for your agent. For other platforms like SMS or Whatsapp, you should close the session once you are done with the agent workflow otherwise the human will not be able to create a new session.